Pricing Promise and Subscription Terms
The plain-English terms a customer agrees to at signup and at checkout. Prices: Solo $39/mo, Team $79/mo, Pro $129/mo, per company. Annual = ten times monthly (two months free).
Part 1 — The Pricing Promise (short version, shown on the founding page and at checkout)
- Founding members: your founding price is locked for as long as your
- Every other customer: the price you sign up at is guaranteed for your
- Annual plans: the year you paid for never changes mid-year, for anyone.
- Month-to-month means month-to-month. Cancel anytime, yourself, in the app.
subscription stays active. It never goes up. If a payment fails, you have 30 days to fix it before the lock is lost. If you cancel and come back later, the lock does not come back with you.
first 24 months. After that, if prices ever rise, your price rises only at a renewal, by no more than 10% in any year, only after at least 90 days' written notice, and you can cancel before the new price ever touches you.
No phone call, no retention maze, no cancellation fee.
Part 2 — Subscription Terms (the agreement)
1. What you are buying
Build Pro is subscription software for one contracting business ("your company"). A subscription covers your company — not a seat count. Your team members who work for your company may use it under your account. You may not share your account with another business, resell access, or let anyone outside your company use it.
2. The free first job
Your first job is free, with no card required: up to 5 leads and 1 job run the full way through estimate, contract, scheduling, invoice, and payment. The free job is one per business — per owner, per company, and per contractor license number. Starting a second job, or a sixth lead, requires a subscription. Deleting or archiving a job does not free up another free job. We may verify business identity, and accounts created to farm extra free jobs may be closed.
3. Billing
- Subscriptions renew automatically — monthly or annually, as you chose — until
- Payments are processed by Stripe. Your card is charged at the start of each
- Prices are in US dollars and do not include taxes your state or city requires
- Annual plans: you may cancel within the first 30 days of an annual plan for
- Monthly plans: cancelling stops the next renewal. The current month is not
- If a payment fails, we tell you and retry. You have a 7-day grace period with
you cancel.
period. Our name on your statement reads CONTRACTOR BUILDPRO SUB.
us to collect; any such taxes are added at checkout.
a full refund of that year's payment. After 30 days, cancelling stops the next renewal; the current year is not refunded.
refunded.
full access; after that the account locks to billing, alerts, and data export until payment is fixed or the subscription ends.
4. Price changes
- Founding members are exempt from price increases under Part 1.
- For everyone else: prices may change after your first 24 months, by no more than 10% in any year. A change is
- If we ever lower a price, existing customers on that tier get the lower price
announced at least 90 days ahead by email and in the app, applies only from your next renewal after the notice period, and never applies mid-period. If you do not accept a new price, cancel before it takes effect — that is the whole remedy, and your data export stays available either way.
from their next renewal.
5. Your data
- Your business data — your customers, jobs, estimates, invoices, numbers — is
- You can export your full data at any time, in every account state, including
- After a subscription ends, your account stays read-only with export available
- On the free plan, if you choose to leave, completing our exit survey releases
yours. We do not sell it, and we do not pool your numbers into anyone else's account.
after cancelling and while locked for non-payment.
for 12 months. After that we may delete it, with 30 days' notice first.
your full data export immediately. Your data is never held hostage.
6. The software, honestly
- Build Pro is provided "as is." We work to keep it running and your data safe,
- Estimates, prices, and figures inside Build Pro are your numbers. Guidance,
- Our total liability to you is capped at what you paid us in the 12 months
and we back it up, but we do not promise it will never go down or that it is fit for any particular job.
benchmarks, and examples are labeled as such and are not professional, legal, or tax advice, and do not guarantee any business result.
before the claim. Neither side is liable for indirect or consequential damages (lost profits, lost jobs) to the extent the law allows.
7. Fair use
You agree not to: use Build Pro for anything unlawful; send spam or unlawful marketing through it; attempt to break, probe, or overload the service; copy or reverse-engineer it except where the law guarantees that right; or create accounts to evade the free-job limit (§2) or a lock for non-payment (§3). Breaking these rules can end your access, with your data export still available.
8. Ending
- You can cancel anytime in the app (§3). We can end a subscription for
- Sections 5 and 6 survive the end of the subscription.
non-payment after the grace period, or for a §7 violation, with notice and your export available per §5.
9. Changes to these terms
We may update these terms as the product grows. Material changes are announced at least 30 days ahead by email and in the app, and never remove the Pricing Promise (Part 1) from a customer who already holds it. Continuing to use Build Pro after a change takes effect means you accept it; cancelling before it takes effect is always available.
10. The law
These terms are governed by California law. Disputes will be resolved in the state or federal courts located in California, unless a later version of these terms adopts arbitration, which would be announced under §9. If any part of these terms is found unenforceable, the rest stands. These terms, together with the Pricing Promise, are the whole agreement about your subscription.